The Covid-19 pandemic has shifted MSME sales channels which originally offline to online to minimize physical contact and mobility restrictions. Payfazz uses this opportunity to innovate by launching the “Warung Online” feature.

In addition, Payfazz is quite confident with the potential target market. According to BPS, around 11.7 million out of 64 million MSMEs have penetrated the digital ecosystem per May 2020. Therefore, there are currently more than 55.8 million or 87% MSMEs that are yet to digitize. This is an opportunity for startups to work on segments that is lack digital penetration.